With the doorbels, like telephones, they can talk and listen at the same time.

Why is the signal strength so important? Clean audio and picture. It sounds like you covered all the bases of troubleshooting for this concern. OK, it was a slow day at the station today! Starting to wish I had kept my Gen 1 Doorbell.

Cookies help us deliver our Services. Hence, the cutting in and out. I set my rvdb2 3ft away from my router, and recorded an Rssi of -12 and it STILL stuttered. We also replaced the aging doorbell transformer which appears to have improved the battery charging but STILL very poor audio. There's no way to tell from the signal strength alone - you need a different app to check traffic on a channel, something like Nirsoft WiFi Channel Monitor for Windows. PLEASE........ Basically, it has to do with half duplex and full duplex. Period.

There is an outlet inside near that door and I wonder if a Ring Chime/WiFi Extender might help? It never gave me problems. For the Chime Pro to deliver signal the best, it should be placed at the half way point between the router and device while avoiding interfering objects. Let me know how this goes! I have exactly the same issue with a brand new Ring Pro, and this analysis makes perfect sense to me...sad! If your speed test with Verizon is showing to be lower than our requirements state, than this will be the root cause of the audio interference. Cut to the new house, I install it and every thing is great. I was constantly getting a poor signal notification from my doorbell, which have since stopped. I've been troubleshooting this for over a year. I tried chime pro and extenders and mesh etc. And when/if they do fix the problem, we all will be stuck with the old doorbell! But, both can work together. This is happening on just about every recording; I have yet to have a smooth recording like some that I have seen here. Now I have to explain to my wife why I ruined the housing on the doorbell and why I have to get a new one. The audio is choppy and I miss every third word or so. -37 RSSI and 100mbps up and down at the pro. No other device I have or ever used has been so particular about signal strength. No drop-outs or choppines. Funny thing is, I was going through my neighborhood alerts today (videos posted by people within a few miles of me) and MOST of the videos have this same affliction! Every issue with the choppy audio has been an issue since the doorbell was first introduced. Microphone Not Enabled. I went as far as taking my doorbell over to my son in laws where his works fine. Only one can key up and talk while the other listens. Ring doorbells are by far one of the best video doorbell solutions available, with great resolution, customer service, app performance (and usefulness), and a monthly fee that isn’t going to break the bank (it pays for itself). I started a troubleshooting case with Ring around June 2019, and I had a rep stick with me all summer while I tried various troubleshooting.

Of curse, it would not fit completely back in the housing. if you have been following here...ring video is basically complete shit and they will tell you, endlessly, the problem is on your end(it's not). Those are good suggestions and I hope they work for you. Our speed tests are about 6 down and .7 upload. When I first got it, it worked GREAT. The problem is with the faulty design of duplexing. Use your phone with an app like WiFi Analyzer to check that, looking at the Chime Pro network channel, not your router channel.

Some time after that the choppy audio started, and I've had it since.

I don't want to have to take it off and rewire it again. The speaker and mic are too close together in the doorbell device. come on, spill the beans about the modification. I encourage people to reach out to [email protected] who has posted in other threads on this. ppy video and audio on your devices. They are not in extender mode. But not Ring or Nest (same design from China). Seems like a recent development for me - December time frame somewhere. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If this does not improve audio, holding the setup button for 20 seconds will result in a reset. Hey guys, I have a new Ring Video Door Bell Pro, The audio is choppy and I miss every third word or so. And... his Firmware version IS displayed in the app. We installed mine and got the poor audio. I had both my cell/app and the ring on the same wifi. Until Ring admits and redesigns the duplexing, it will not work correctly. Hopefully you're still in your return period. It would cost them huge dollars. We have extensively investigated any possible source of interference with no success. But much better than it was.

I have business class internet with a custom built router on a Gigabit network with a wired access point right by the front door! So I’ve been battling with ring support and my new doorbell pro for several weeks now to try and get a choppy audio issue solved. Overall, you have enough speed to operate your Doorbell - having it up and running so it can record any alerts - so that's great, even with your restrictions on speed! Now I'm really disappointed. Sure enough, second unit is experiencing same issues. Press question mark to learn the rest of the keyboard shortcuts. Now it is even worse! Things you could look into for the future could be things like getting an Eero system to see if it improves the Doorbell experience and its audio, or upgrading to another internet provider. However, I still believe it has to do with the duplexing, hardware issue, not software. I really like the look and design of the product and want it to work right so bad. Haha.

I hope I'm wrong about that. Aren't all of you tired of Ring making all the excuses but nothing ever gets done? 8 mbps definitely sounds like sufficient enough speed for optimal operation. Since it was released, there have been complaints with the choppy audio.

Unfortunately, they did not for me.

With the doorbels, like telephones, they can talk and listen at the same time.

Why is the signal strength so important? Clean audio and picture. It sounds like you covered all the bases of troubleshooting for this concern. OK, it was a slow day at the station today! Starting to wish I had kept my Gen 1 Doorbell.

Cookies help us deliver our Services. Hence, the cutting in and out. I set my rvdb2 3ft away from my router, and recorded an Rssi of -12 and it STILL stuttered. We also replaced the aging doorbell transformer which appears to have improved the battery charging but STILL very poor audio. There's no way to tell from the signal strength alone - you need a different app to check traffic on a channel, something like Nirsoft WiFi Channel Monitor for Windows. PLEASE........ Basically, it has to do with half duplex and full duplex. Period.

There is an outlet inside near that door and I wonder if a Ring Chime/WiFi Extender might help? It never gave me problems. For the Chime Pro to deliver signal the best, it should be placed at the half way point between the router and device while avoiding interfering objects. Let me know how this goes! I have exactly the same issue with a brand new Ring Pro, and this analysis makes perfect sense to me...sad! If your speed test with Verizon is showing to be lower than our requirements state, than this will be the root cause of the audio interference. Cut to the new house, I install it and every thing is great. I was constantly getting a poor signal notification from my doorbell, which have since stopped. I've been troubleshooting this for over a year. I tried chime pro and extenders and mesh etc. And when/if they do fix the problem, we all will be stuck with the old doorbell! But, both can work together. This is happening on just about every recording; I have yet to have a smooth recording like some that I have seen here. Now I have to explain to my wife why I ruined the housing on the doorbell and why I have to get a new one. The audio is choppy and I miss every third word or so. -37 RSSI and 100mbps up and down at the pro. No other device I have or ever used has been so particular about signal strength. No drop-outs or choppines. Funny thing is, I was going through my neighborhood alerts today (videos posted by people within a few miles of me) and MOST of the videos have this same affliction! Every issue with the choppy audio has been an issue since the doorbell was first introduced. Microphone Not Enabled. I went as far as taking my doorbell over to my son in laws where his works fine. Only one can key up and talk while the other listens. Ring doorbells are by far one of the best video doorbell solutions available, with great resolution, customer service, app performance (and usefulness), and a monthly fee that isn’t going to break the bank (it pays for itself). I started a troubleshooting case with Ring around June 2019, and I had a rep stick with me all summer while I tried various troubleshooting.

Of curse, it would not fit completely back in the housing. if you have been following here...ring video is basically complete shit and they will tell you, endlessly, the problem is on your end(it's not). Those are good suggestions and I hope they work for you. Our speed tests are about 6 down and .7 upload. When I first got it, it worked GREAT. The problem is with the faulty design of duplexing. Use your phone with an app like WiFi Analyzer to check that, looking at the Chime Pro network channel, not your router channel.

Some time after that the choppy audio started, and I've had it since.

I don't want to have to take it off and rewire it again. The speaker and mic are too close together in the doorbell device. come on, spill the beans about the modification. I encourage people to reach out to [email protected] who has posted in other threads on this. ppy video and audio on your devices. They are not in extender mode. But not Ring or Nest (same design from China). Seems like a recent development for me - December time frame somewhere. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If this does not improve audio, holding the setup button for 20 seconds will result in a reset. Hey guys, I have a new Ring Video Door Bell Pro, The audio is choppy and I miss every third word or so. And... his Firmware version IS displayed in the app. We installed mine and got the poor audio. I had both my cell/app and the ring on the same wifi. Until Ring admits and redesigns the duplexing, it will not work correctly. Hopefully you're still in your return period. It would cost them huge dollars. We have extensively investigated any possible source of interference with no success. But much better than it was.

I have business class internet with a custom built router on a Gigabit network with a wired access point right by the front door! So I’ve been battling with ring support and my new doorbell pro for several weeks now to try and get a choppy audio issue solved. Overall, you have enough speed to operate your Doorbell - having it up and running so it can record any alerts - so that's great, even with your restrictions on speed! Now I'm really disappointed. Sure enough, second unit is experiencing same issues. Press question mark to learn the rest of the keyboard shortcuts. Now it is even worse! Things you could look into for the future could be things like getting an Eero system to see if it improves the Doorbell experience and its audio, or upgrading to another internet provider. However, I still believe it has to do with the duplexing, hardware issue, not software. I really like the look and design of the product and want it to work right so bad. Haha.

I hope I'm wrong about that. Aren't all of you tired of Ring making all the excuses but nothing ever gets done? 8 mbps definitely sounds like sufficient enough speed for optimal operation. Since it was released, there have been complaints with the choppy audio.

Unfortunately, they did not for me.

With the doorbels, like telephones, they can talk and listen at the same time.

Why is the signal strength so important? Clean audio and picture. It sounds like you covered all the bases of troubleshooting for this concern. OK, it was a slow day at the station today! Starting to wish I had kept my Gen 1 Doorbell.

Cookies help us deliver our Services. Hence, the cutting in and out. I set my rvdb2 3ft away from my router, and recorded an Rssi of -12 and it STILL stuttered. We also replaced the aging doorbell transformer which appears to have improved the battery charging but STILL very poor audio. There's no way to tell from the signal strength alone - you need a different app to check traffic on a channel, something like Nirsoft WiFi Channel Monitor for Windows. PLEASE........ Basically, it has to do with half duplex and full duplex. Period.

There is an outlet inside near that door and I wonder if a Ring Chime/WiFi Extender might help? It never gave me problems. For the Chime Pro to deliver signal the best, it should be placed at the half way point between the router and device while avoiding interfering objects. Let me know how this goes! I have exactly the same issue with a brand new Ring Pro, and this analysis makes perfect sense to me...sad! If your speed test with Verizon is showing to be lower than our requirements state, than this will be the root cause of the audio interference. Cut to the new house, I install it and every thing is great. I was constantly getting a poor signal notification from my doorbell, which have since stopped. I've been troubleshooting this for over a year. I tried chime pro and extenders and mesh etc. And when/if they do fix the problem, we all will be stuck with the old doorbell! But, both can work together. This is happening on just about every recording; I have yet to have a smooth recording like some that I have seen here. Now I have to explain to my wife why I ruined the housing on the doorbell and why I have to get a new one. The audio is choppy and I miss every third word or so. -37 RSSI and 100mbps up and down at the pro. No other device I have or ever used has been so particular about signal strength. No drop-outs or choppines. Funny thing is, I was going through my neighborhood alerts today (videos posted by people within a few miles of me) and MOST of the videos have this same affliction! Every issue with the choppy audio has been an issue since the doorbell was first introduced. Microphone Not Enabled. I went as far as taking my doorbell over to my son in laws where his works fine. Only one can key up and talk while the other listens. Ring doorbells are by far one of the best video doorbell solutions available, with great resolution, customer service, app performance (and usefulness), and a monthly fee that isn’t going to break the bank (it pays for itself). I started a troubleshooting case with Ring around June 2019, and I had a rep stick with me all summer while I tried various troubleshooting.

Of curse, it would not fit completely back in the housing. if you have been following here...ring video is basically complete shit and they will tell you, endlessly, the problem is on your end(it's not). Those are good suggestions and I hope they work for you. Our speed tests are about 6 down and .7 upload. When I first got it, it worked GREAT. The problem is with the faulty design of duplexing. Use your phone with an app like WiFi Analyzer to check that, looking at the Chime Pro network channel, not your router channel.

Some time after that the choppy audio started, and I've had it since.

I don't want to have to take it off and rewire it again. The speaker and mic are too close together in the doorbell device. come on, spill the beans about the modification. I encourage people to reach out to [email protected] who has posted in other threads on this. ppy video and audio on your devices. They are not in extender mode. But not Ring or Nest (same design from China). Seems like a recent development for me - December time frame somewhere. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If this does not improve audio, holding the setup button for 20 seconds will result in a reset. Hey guys, I have a new Ring Video Door Bell Pro, The audio is choppy and I miss every third word or so. And... his Firmware version IS displayed in the app. We installed mine and got the poor audio. I had both my cell/app and the ring on the same wifi. Until Ring admits and redesigns the duplexing, it will not work correctly. Hopefully you're still in your return period. It would cost them huge dollars. We have extensively investigated any possible source of interference with no success. But much better than it was.

I have business class internet with a custom built router on a Gigabit network with a wired access point right by the front door! So I’ve been battling with ring support and my new doorbell pro for several weeks now to try and get a choppy audio issue solved. Overall, you have enough speed to operate your Doorbell - having it up and running so it can record any alerts - so that's great, even with your restrictions on speed! Now I'm really disappointed. Sure enough, second unit is experiencing same issues. Press question mark to learn the rest of the keyboard shortcuts. Now it is even worse! Things you could look into for the future could be things like getting an Eero system to see if it improves the Doorbell experience and its audio, or upgrading to another internet provider. However, I still believe it has to do with the duplexing, hardware issue, not software. I really like the look and design of the product and want it to work right so bad. Haha.

I hope I'm wrong about that. Aren't all of you tired of Ring making all the excuses but nothing ever gets done? 8 mbps definitely sounds like sufficient enough speed for optimal operation. Since it was released, there have been complaints with the choppy audio.

Unfortunately, they did not for me.

With the doorbels, like telephones, they can talk and listen at the same time.

Why is the signal strength so important? Clean audio and picture. It sounds like you covered all the bases of troubleshooting for this concern. OK, it was a slow day at the station today! Starting to wish I had kept my Gen 1 Doorbell.

Cookies help us deliver our Services. Hence, the cutting in and out. I set my rvdb2 3ft away from my router, and recorded an Rssi of -12 and it STILL stuttered. We also replaced the aging doorbell transformer which appears to have improved the battery charging but STILL very poor audio. There's no way to tell from the signal strength alone - you need a different app to check traffic on a channel, something like Nirsoft WiFi Channel Monitor for Windows. PLEASE........ Basically, it has to do with half duplex and full duplex. Period.

There is an outlet inside near that door and I wonder if a Ring Chime/WiFi Extender might help? It never gave me problems. For the Chime Pro to deliver signal the best, it should be placed at the half way point between the router and device while avoiding interfering objects. Let me know how this goes! I have exactly the same issue with a brand new Ring Pro, and this analysis makes perfect sense to me...sad! If your speed test with Verizon is showing to be lower than our requirements state, than this will be the root cause of the audio interference. Cut to the new house, I install it and every thing is great. I was constantly getting a poor signal notification from my doorbell, which have since stopped. I've been troubleshooting this for over a year. I tried chime pro and extenders and mesh etc. And when/if they do fix the problem, we all will be stuck with the old doorbell! But, both can work together. This is happening on just about every recording; I have yet to have a smooth recording like some that I have seen here. Now I have to explain to my wife why I ruined the housing on the doorbell and why I have to get a new one. The audio is choppy and I miss every third word or so. -37 RSSI and 100mbps up and down at the pro. No other device I have or ever used has been so particular about signal strength. No drop-outs or choppines. Funny thing is, I was going through my neighborhood alerts today (videos posted by people within a few miles of me) and MOST of the videos have this same affliction! Every issue with the choppy audio has been an issue since the doorbell was first introduced. Microphone Not Enabled. I went as far as taking my doorbell over to my son in laws where his works fine. Only one can key up and talk while the other listens. Ring doorbells are by far one of the best video doorbell solutions available, with great resolution, customer service, app performance (and usefulness), and a monthly fee that isn’t going to break the bank (it pays for itself). I started a troubleshooting case with Ring around June 2019, and I had a rep stick with me all summer while I tried various troubleshooting.

Of curse, it would not fit completely back in the housing. if you have been following here...ring video is basically complete shit and they will tell you, endlessly, the problem is on your end(it's not). Those are good suggestions and I hope they work for you. Our speed tests are about 6 down and .7 upload. When I first got it, it worked GREAT. The problem is with the faulty design of duplexing. Use your phone with an app like WiFi Analyzer to check that, looking at the Chime Pro network channel, not your router channel.

Some time after that the choppy audio started, and I've had it since.

I don't want to have to take it off and rewire it again. The speaker and mic are too close together in the doorbell device. come on, spill the beans about the modification. I encourage people to reach out to [email protected] who has posted in other threads on this. ppy video and audio on your devices. They are not in extender mode. But not Ring or Nest (same design from China). Seems like a recent development for me - December time frame somewhere. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If this does not improve audio, holding the setup button for 20 seconds will result in a reset. Hey guys, I have a new Ring Video Door Bell Pro, The audio is choppy and I miss every third word or so. And... his Firmware version IS displayed in the app. We installed mine and got the poor audio. I had both my cell/app and the ring on the same wifi. Until Ring admits and redesigns the duplexing, it will not work correctly. Hopefully you're still in your return period. It would cost them huge dollars. We have extensively investigated any possible source of interference with no success. But much better than it was.

I have business class internet with a custom built router on a Gigabit network with a wired access point right by the front door! So I’ve been battling with ring support and my new doorbell pro for several weeks now to try and get a choppy audio issue solved. Overall, you have enough speed to operate your Doorbell - having it up and running so it can record any alerts - so that's great, even with your restrictions on speed! Now I'm really disappointed. Sure enough, second unit is experiencing same issues. Press question mark to learn the rest of the keyboard shortcuts. Now it is even worse! Things you could look into for the future could be things like getting an Eero system to see if it improves the Doorbell experience and its audio, or upgrading to another internet provider. However, I still believe it has to do with the duplexing, hardware issue, not software. I really like the look and design of the product and want it to work right so bad. Haha.

I hope I'm wrong about that. Aren't all of you tired of Ring making all the excuses but nothing ever gets done? 8 mbps definitely sounds like sufficient enough speed for optimal operation. Since it was released, there have been complaints with the choppy audio.

Unfortunately, they did not for me.